Opening hours and contact options:
- Email: On weekdays we answer every email within 24 hours. During office hours even within 4 hours!
- Chat: On the chat we can be reached on Monday to Friday between 9:00 and 16:30 (CET). We answer within 1 minute!
View our adjusted opening hours around the holidays below:
|Christmas Eve||Thursday 24 December 2020||Answer within 24 hours
||09:00 - 12:00|
|First Christmas Day||Friday December 25 2020||Answer within 24 hours
|Tweede Kerstdag||Saturday 26 december 2020||Answer within 24 hours
|Oudejaarsdag||Thursday 31 december 2020||Answer within 24 hours
||09:00 - 12:00|
|Nieuwjaarsdag||Friday 1 januari 2021||Answer within 24 hours
You cannot call us, but you will always receive tailor-made support!
Our goal is that you can download, install and activate the software as quickly and easily as possible! We already do this thanks to our comprehensive guide that helps you step by step with a correct activation of the license, but also through the many help pages that are present. In addition to all the available information for installing the software yourself, there is also a team of specialists available who would like to help you further in case you need help.
We deliberately choose not to offer telephone support. Our goal is to offer our products and services to you at the lowest possible price and the highest possible quality. Therefore, we do not have an expensive call center. This is why we can pass on this savings directly to our customers. This gives you as a customer much more value for money!
In addition, email and chat has also proven to be a much more suitable medium for support. Because that gives us the opportunity to send images or give you a link to the manual. This is not possible through telephone contact. Because we can't see your display and don't see what you're doing, it's not possible to give good phone instructions in most cases. An additional advantage is that you as a customer also have the opportunity to respond with photos or links that show what you mean. That can clarify a lot for us so we can help you even better.
Licentie2GO is a leading Business 2 Consumer organisation. We are a European focussed company with over 300.000 customers. From our headquarters in the Netherlands, we service our customers in all languages. Feel free to research our organisation using the records below.
Our address details are:
Twentepoort Oost 3a
Our company is registered in The Netherlands. We are eligible to trade across Europe.
Chamber of commerce: 64945731 (Enschede)
VAT Number: NL855914841B01
Bank account details:
IBAN: NL 91 RABO 0322899389
Our bank account is registered to Rabobank located in Enschede (city).
Did you pay us using your creditcard or Paypal? We should be listed on your bank statement as "Licentie2GO BV'. For non-EUR transactions, we'll use Adyen as our payment provider.
Not a customer yet? Have a look at our software! If you are a reseller or want to join us for working togeter, please get in touch with: [email protected]