Company information & contact 2GO Software

2GO Software is a leading Business 2 Consumer organisation. We are a European focussed company with over 300.000 customers. From our headquarters in the Netherlands, we service our customers in all of Europe. Even considering this, we guarantee to continue to give a personal touch to our customer contact. 

And fortunately, this personal attention succeeds quite well. We have been voted the number 1 software specialist by our customers. You can read a selection of ~10,000 reviews from real customers here: Customers about 2GO Software. Feel free to research our organisation using the records below.

Our address details are:
2GO Software BV
Twentepoort Oost 3a
7609RG Almelo
The Netherlands

Company details 2GO Software:
Our company is registered in The Netherlands. We are eligible to trade across Europe.
Chamber of commerce: 64945731 (Enschede)
VAT Number: NL855914841B01

Bank account details:
IBAN: NL 91 RABO 0322899389
Our bank account is registered to Rabobank located in Enschede (city). 
Did you pay us using your creditcard or Paypal? We should be listed on your bank statement as "2GO Software BV'. For non-EUR transactions, we'll use Adyen in Amsterdam as our payment provider. Of course, you can also pay us in other ways (even afterwards*), see Payment options 2GO software.

* Payment afterwards at the moment available in the Netherlands, Germany and Austria.

Contact with 2GO Software

We are happy to help you answer your question as quickly as possible. Depending on the question or problem, one medium is better suited than another. You can contact us via our Customer Service.

Contacting 2GO Software How soon can you expect an answer? Availability
Send us an email Within 4 hours (on business days)
Always within 24 hours (including weekends)
24 hours a day / 7 days a week
Chat with us via the website Within 1 minute Monday - Friday between 9.00 a.m. and 4.30 p.m. (CET)
Send a message via Facebook Within 4 hours (on business days)
Always within 24 hours (including weekends)
24 hours a day / 7 days a week

Is it possible to call you?
You cannot call us, but you will always get the best tailor-made support!
We deliberately choose not to offer telephone support: Our aim is to offer you our products and services at the lowest possible price and the highest possible quality. Experience has taught us that a telephone queue is irritating and that we cannot offer the quality we stand for over the phone. Therefore, we do not have an expensive call centre. We can therefore return these savings directly to our customers. As a result, you get much more value for your money as a customer!

Moreover, e-mail and chat is also a much more suitable medium for providing customised support. Because it gives us the opportunity to send you pictures or give you a link to the manual. This allows us to explain exactly what actions you can still perform or which button you can click. This is not possible over the phone. Over the phone, we cannot see what actions you are performing on your screen. This makes it impossible to give proper instructions over the phone. An additional advantage is that you, as a customer, also have the opportunity to respond with pictures or links that show what you mean. This can clarify a lot for us, allowing us to help you even better and faster!